Privacy policy

Last Updated: July 31, 2026

Introduction

Freon Zone ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed when you use our website, freonzone.shop, and its associated subdomains (collectively, our "Service").

By accessing or using our Service, you confirm that you have read, understood, and agree to the collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

Key Definitions

Cookie: A small file saved by your web browser, used to identify your browser, provide analytics, and remember information about you such as language preferences or login details.

Company: When this policy refers to "Company," "we," "us," or "our," it means Freon Zone, the entity responsible for your information under this Privacy Policy.

Personal Data: Any information that directly or indirectly allows for the identification of a natural person.

Service: The website freonzone.shop and all services provided through it.

You: Any person or entity using our Service.

Information We Collect

We collect information from you when you visit our website, create an account, place an order, subscribe to our newsletter, or contact us.

Personal data we may collect:

  • Full name
  • Email address
  • Shipping and billing address
  • Phone number (if provided)
  • Payment information (handled by secure third-party payment processors — we never store your card details)

Usage data we may collect:

  • IP address
  • Browser type and version
  • Pages visited on our website
  • Date and time of your visit
  • Time spent on pages
  • Other diagnostic and analytics data

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders, and send purchase confirmations and invoices
  • Respond to your questions, inquiries, and support requests
  • Send you order updates, shipping notifications, and account information
  • Improve our website, products, and customer experience
  • Detect, prevent, and resolve technical issues or fraudulent activity
  • Comply with legal obligations

We do not sell your personal information to third parties.

Cookies

We use cookies and similar tracking technologies to operate and improve our Service. You can configure your browser to refuse cookies or alert you when cookies are being sent. Note that disabling cookies may affect certain features of our website.

Types of cookies we use:

Session cookies: Required for the website to function properly during your visit.
Preference cookies: Used to remember your settings and preferences.
Security cookies: Used to protect your account and our platform.
Analytics cookies: Used to understand how visitors interact with our website so we can improve it.

Data Sharing & Disclosure

We do not sell your data. We may share your information only in the following limited circumstances:

Service providers: We share data with trusted third parties who assist us in operating our website and fulfilling orders (e.g., payment processors, shipping carriers, email delivery services). These providers are contractually obligated to keep your information confidential.

Legal requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email if such a change affects how your data is handled.

Your Data Rights

You have the following rights regarding your personal data:

Right to access — You may request a copy of the personal data we hold about you.
Right to rectification — You may request that we correct inaccurate or incomplete information.
Right to erasure — You may request that we delete your personal data, subject to certain legal conditions.
Right to restrict processing — You may request that we limit how we use your data in certain circumstances.
Right to object — You may object to our processing of your personal data under certain conditions.
Right to data portability — You may request that we provide your data in a structured, machine-readable format.

To exercise any of these rights, please contact us at support@freonzone.shop. We will respond within one month of receiving your request.

Children's Privacy

Our Service is not directed at anyone under the age of 13. We do not knowingly collect personal data from children under 13. If you believe a child has provided us with personal information, please contact us immediately and we will take steps to remove it from our systems.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your information.

Contact

If you have any questions about this Privacy Policy, please reach out:

Email: support@freonzone.shop
Address: 943 Hazel St, Akron, OH 44305, United States