Contact information
Last Updated: July 31, 2026
Get in Touch
Thank you for your interest in Freon Zone. We're here to help and answer any questions you may have. Whether you have a question about an order, a product, or anything else — our team is ready to assist you.
Customer Support
Email Support
For general inquiries, order support, and assistance of any kind:
Email: support@freonzone.shop
Response time: Within 24 hours on business days.
Business Hours
Monday – Friday: 9:00 AM – 6:00 PM (US Eastern Time)
Saturday: 10:00 AM – 4:00 PM (US Eastern Time)
Sunday: Closed
Holidays: Hours may vary
Business Address
Freon Zone
943 Hazel St
Akron, OH 44305
United States
Order Support
Order status: Email your order number to support@freonzone.shop and we'll get back to you within 24 hours.
Returns & refunds: Please refer to our Refund Policy for full instructions before reaching out.
Shipping questions: Please refer to our Shipping Policy or email us directly at support@freonzone.shop.